Emergency contact numbers (24/7)
If you’re going through a difficult situation and need immediate help, you can contact these services at any time:
- Emergency (police, fire and ambulance) - 911
- Info-Santé/Info-Social - 811
- Suicide prevention - 1 866 APPELLE (1 866 277-3553)
- Youth protection - 1 800 463-9009
- The Mistreatment Helpline - 1 888 489-ABUS (1 888 489-2287) (toll free)
7 days a week, 8:00 a.m. to 8:00 p.m. - LGBTQ helpline - 1 888 505-1010
- Gambling help and referral - 1 800 461-0140 / 1 866 SOS-JEUX
- Substance use help and referral - 1 800 265-2626
- Victim assistance centre - 1 800 820-2282
- Québec poison control centre (in French)- 1 800 463-5060
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Fraud info- 1 888 495-8501 (Monday to Friday, 10:00 a.m. to 4:45 p.m. (Eastern Time)
- SOS violence conjugale - 1 800 363-9010
- Canadian Cancer Society (Info-cancer) - 1 888 939-3333
Tel-Jeunes
For a young person wishing to contact a counsellor:
- Telephone: 1-800-263-2266 (6:00 a.m. to 2:00 p.m.)
- Text message: 514-600-1002 (8:00 a.m. to 10:30 p.m.)
- Chat : 8:00 a.m. to 10:30 p.m.
For a young person wishing to talk with another teen:
- Chat with a Tel-Jeunes teen (in French)
- Tel-Jeunes forum
Parent line (for parents of teens)
- Telephone: 1-800-361-5085 (6:00 a.m. to midnight)
- Chat: 6:00 a.m. to 10:30 p.m.